AscendaioPrivacy Policy
Effective October 4, 2026
This Privacy Policy explains how Ascendaio (“Ascendaio”, “we”, “us”) collects, uses and protects information when you visit ascendaio.co or contact us. Ascendaio is headquartered in Dallas, Texas.
Information we collect
- Information you give us. When you submit our enquiry form, we collect your name, clinic name, email address, phone number, practice type, the partnership you’re interested in, your message, and whether you agreed to receive text messages.
- Information collected automatically. Our hosting provider records technical data such as your IP address, browser type and the pages you request, for security and to keep the site running. We don’t use advertising cookies or tracking scripts on this website.
Please don’t submit patient health information through our website.
How we use your information
- To respond to your enquiry and schedule consultations
- To provide and improve our services if you become a partner
- To send text messages if you have agreed to receive them
- To protect our website against spam, fraud and abuse
- To meet legal obligations
Text messaging (SMS)
If you tick the consent box on our form, you agree to receive text messages from Ascendaio about your enquiry, consultation scheduling and service updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver messages on our behalf.
How we share information
We don’t sell or rent your personal information. We share it only with:
- Service providers who help us run our business, such as website hosting (Cloudflare), email delivery (Resend), web fonts (Google Fonts) and messaging providers. They may use your information only to provide services to us.
- Legal and safety reasons, when required by law or to protect our rights, users or the public.
- Business transfers, if Ascendaio is involved in a merger, acquisition or sale of assets.
How long we keep information
We keep enquiry information for as long as needed to respond to you and manage our relationship, or as required by law. You can ask us to delete it at any time.
Security
We use reasonable safeguards, including encrypted HTTPS connections, to protect your information. No method of transmission or storage is completely secure.
Your choices and rights
You can ask to access, correct or delete the personal information we hold about you, or opt out of text messages by replying STOP. Depending on where you live, you may have additional rights under state law. To make a request, contact us using the details below. We won’t discriminate against you for exercising your rights.
Children
Our website and services are intended for businesses and are not directed to children under 13. We don’t knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last changed.
Contact us
Ascendaio, Dallas, Texas
Email: Said@ascendaio.co
Phone: (945) 216-6044